• What does NEN.AD Software offer?

  NEN.AD Software offers practical desktop programs for social media, SEO, internet-related tasks, cyber safety, web scraping, utilities, automation, and other specialized digital needs.

• Are your products digital?

  Yes. All software, license keys, downloads, updates, and related materials are digital. No physical item is shipped.

• What payment methods do you accept?

  Available payment methods may vary by product, sales platform, and checkout provider. The supported options will be displayed before you complete your purchase. Some orders or custom requests may use separate payment methods or third-party marketplace platforms.

• Do you offer refunds?

  Refund requests are reviewed according to our Refund Policy. Software purchases are generally final once the program has been downloaded, the license key has been delivered or activated, or the software has been used.

• Who processes payments?

  Payments may be processed by Paddle, Binance Pay, another third-party payment provider, or a marketplace through which the software is sold. The applicable provider will be shown during checkout.

• Will your software work forever?

  This is not guaranteed. Some programs depend on third-party websites, APIs, browsers, operating systems, or online platforms that can change at any time. We may release updates when practical, but we cannot guarantee that every program will remain compatible with every future third-party change or continue operating indefinitely.

• Do you offer custom software?

  Yes. You can contact NEN.AD if you need a program, modification, or software-related solution that is not currently available as a ready-made product. Describe what you need and include your budget or expected price. We will review the request and decide whether we can complete it within your budget and timeframe. We may propose a different price or refuse the request depending on its complexity, requirements, risks, and whether it fits the type of work we provide.

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